Privacy Policy

Last updated: 13 March 2018

Introduction

Moving To The Gold Coast ("us", "we", or "our") is committed to protecting the privacy of its customers and website visitors (“you”). This page informs you of our policies regarding the collection, use and disclosure of personal and non-personal information we receive from users of https://www.movingtothegoldcoast.com.au (the "site").

Non-personal information collection

Moving To The Gold Coast, like most website operators, uses cookies, web beacons and log files to automatically gather, analyse, and store non-personal information about website visitors. Non-personal information may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, operating system, top-level domain name (i.e. .com, .gov, .au, etc), the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We will not attempt to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our web server logs.

Use of non-personal information

Moving To The Gold Coast uses third-party software to assist in collecting and analysing this information. This information is used for fighting spam/malware, to facilitate collection of data concerning your interaction with the site (e.g., what links you have clicked on and shared with others, including via email and social media), and to otherwise personalise, improve and enhance the experience of our website visitors. We may receive reports from these companies on an individual as well as an aggregated basis.

Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser"s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Personal information collection

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address, and your telephone number.

We collect personal information from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features, or contact us by email or telephone.

Use of personal information

Products and services

Moving To The Gold Coast may use personal information to market, sell and provide its products and services, send an order confirmation, respond to customer service requests, and fulfill your order, including using the information to verify the identity of the customer or to contact the customer in order to discuss support, renewal, and the purchase of products and services.

As discussed further in the “Sharing with third parties” section below, Moving To The Gold Coast may allow its business partners to assist in providing requested products and services. All such Moving To The Gold Coast service providers are required to keep personal information confidential and are only allowed to use the information to the extent necessary to provide the requested products and services.

Emails

Moving To The Gold Coast may send out promotional emails (such as a newsletter) to individuals who provide personal information and have not opted-out of Moving To The Gold Coast’s mailing list. These emails may include beacons that communicate information about the email back to Moving To The Gold Coast. This communication allows us to gauge the effectiveness of our advertising and marketing campaigns. Recipients may opt-out of receiving promotional communication from Moving To The Gold Coast by following the unsubscribe instructions provided in each promotional email.

Moving To The Gold Coast may use third parties, with which it has a confidentiality agreement, to send promotional or advisory emails. However, Moving To The Gold Coast restricts its partners from sending spam associated with Moving To The Gold Coast’s site, brand, or products. A customer receiving an unsolicited email related to Moving To The Gold Coast’s products and services should forward the entire message and headers to [email protected].

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

Sharing with third parties

We will share your personal information with third parties only in the ways that are described in this privacy policy.

Moving To The Gold Coast never sells personal information to third parties. We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorised to use your personal information only as necessary to provide these services to us.

Moving To The Gold Coast will notify all interested parties if Moving To The Gold Coast is involved in a merger, acquisition, or sale of all or a portion of its assets that materially affects how Moving To The Gold Coast collects and stores personal information. Typically, this notice will be by email and/or a prominent notice on our website.

Testimonials

Moving To The Gold Coast displays personal testimonials of satisfied customers on its website in addition to other endorsements. 

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Moving To The Gold Coast is not responsible for any of the opinions or comments posted on https://movingtothegoldcoast.com.au. Moving To The Gold Coast is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Moving To The Gold Coast. Moving To The Gold Coast doe not share the opinions, views or commentary of any testimonials on https://movingtothegoldcoast.com.au - the opinions are strictly the views of the testimonial source. 

Customers wishing to update or delete a testimonial may contact Moving To The Gold Coast at [email protected].

Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Social Media Widgets

The Moving To The Gold Coast website includes social media features, such as a Facebook “Like” button and widgets, as well as share buttons or interactive mini-programs. These features may collect the user's IP address, the pages visited on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party, or hosted directly on Moving To The Gold Coast’s site. Interactions with these features are governed by the privacy policy of the corresponding social media company.

Security

The security of your personal information is of the utmost importance to Moving To The Gold Coast. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  We do not use an SSL certificate because we never ask for private information like credit card numbers.

Please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data transfers

Your personal information may be transferred to other countries in order for you to benefit from our services. The United States, European Economic Area (EEA) Member States and other countries all have different laws. If your data is moved from your home country to a different country, the laws and rules that protect your personal information in that different country may be different from those in the country where you live. For example, the circumstances in which law enforcement can access personal information can vary from country to country. In particular, if your data is in the USA, it may be accessed by government authorities in accordance with USA law.

Use of external links

Third party sites may link to or from Moving To The Gold Coast.com.au. We are not responsible for the privacy practices or the content of those other websites. We encourage you to carefully read the privacy policies of those third party sites.

Moving To The Gold Coast cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Moving To The Gold Coastdo not constitute an endorsement by Moving To The Gold Coast or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

Intellectual property rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Moving To The Gold Coast or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Moving To The Gold Coast.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Acceptable use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else"s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Disclaimer and limitation of liability

Moving To The Gold Coast makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Moving To The Gold Coast or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Moving To The Gold Coast has been advised of the possibility of such loss or damages.

Changes to this privacy policy

This privacy policy is effective as of 13 March 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the site after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

If we make any material changes to this privacy policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact

Please contact Moving To The Gold Coast with any questions or concerns about this privacy policy or our data collection practices:

By mail:
Moving to the Gold Coast
25/527 Gold Coast Highway
Tugun QLD 4224

By telephone:
(+61) 0403 609 008

By email:
[email protected]